This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
Call us toll-free: 877-290-1596 between 10 a.m. and 6 p.m. EST
Shipping Information
Shipping starts at $4.95 and is based on the weight of the total shipment. Items shipped from our store use USPS priority mail. USPS packaging products have been awarded Cradle to Cradle Certification for their ecologically-intelligent design.
Earth friendly packaging
We use recycled, recyclable or biodegradable packaging. We also try to re-use shipping boxes sent by our suppliers and whenever possible we use drop-shipping options from our suppliers. This reduces our carbon footprint by eliminating shipping items to us to wait for future shipments to you!
Sending a gift?
We will wrap your items in a rich dark chocolate 100% recycled Kraft gift box topped with eco-friendly seafoam raffia ribbon and gift card with your personal message.
To gift box an item select the gift box option on the item's order page. When you Check Out enter your gift message and any special instructions you have.
If you enter a gift message we will provide a gift card with your message for your recipient at no extra charge.
A special gift order packing slip is used for gifts which does not include the price of the items. If the recipient needs to return an item we will send them a gift certificate for the amount of the return.
If you would like us to place multiple items in a single gift box, select the gift box option on the items you would like gift boxed and then provide instructions on the Check Out page on which items you would like boxed together (we will adjust your order and only charge for gift boxes used). Feel free to call and tell us any other special instructions.
30 Day Return Policy
If you received a damaged or defective product, please return the product with a copy of the packing slip to Natural Luxe, 5733 Connor Blvd, Charlotte NC 28226. Please write the reason for the return on the packing slip. You will receive a refund for the product and shipping return costs to your credit card, and/or process an exchange if necessary.
We are committed to providing an exceptional shopping experience. If you would like to return your product for any reason other than a defect or damage, please do so within 30 days of receipt. Simply send the unused product to Natural Luxe, 5733 Connor Blvd, Charlotte NC 28226.
Once we receive your returned product in unused condition, we will refund the original purchase price back to your credit card.
No returns will be accepted after 30 days.
Order Inquiry Should you have questions about your order, billing or delivery, please email us at info@naturalluxe.com. Include your name, address and order number.
Frequently Asked Questions:
How can I make a change or cancel my order?
To cancel or change an order please contact us. Please note Natural Luxe cannot cancel or change an order for any items after the item has been picked for shipping.
How are shipping charges determined?
Shipping charges are based on the combined weight of all items selected. The shipping charge will appear on your order confirmation page during the check out process.
When should a refund appear on my statement?
Please allow one billing cycle for a credit card refund to appear on your statement.
What is the difference between essential oils and fragrances? People often refer to essential oils and fragrances interchangeably, but some important differences distinguish them from each other. Essential oils are natural chemicals that are extracted from the leaves, flowers, stems, roots or bark of plants. They are not true oils, but are the aromatic and volatile essences derived from botanicals. Fragrance oils (also called perfume oils) are usually synthetic; chemists analyze the plants’ components and reproduce their chemical compositions. Our current line of soy candles uses frangrances.
March 23, 2009
Natural Luxe Privacy Policy
At Natural Luxe we value your privacy. From time to time we may send you special offers or new product announcements, however you are welcome to opt out and will be removed permanently if you choose to do so.
We use the latest SSL encryption technology to secure your order and personal information. We are hosted by Yahoo Stores and therefore offer the most advanced security precautions for ordering online. Credit card information is only transmitted securely to our secure servers and is not stored on our servers.
To better protect your privacy the following notice explains the information we collect and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from Natural Luxe customers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
Please contact us at info@naturalluxe.com with any questions or concerns
Thank you for shopping at Natural Luxe!
Call us toll-free: 877-290-1596 between 10 a.m. and 6 p.m. EST
Shipping Information
Shipping starts at $4.95 and is based on the weight of the total shipment. Items shipped from our store use USPS priority mail. USPS packaging products have been awarded Cradle to Cradle Certification for their ecologically-intelligent design.
Earth friendly packaging
We use recycled, recyclable or biodegradable packaging. We also try to re-use shipping boxes sent by our suppliers and whenever possible we use drop-shipping options from our suppliers. This reduces our carbon footprint by eliminating shipping items to us to wait for future shipments to you!
Sending a gift?
We will wrap your items in a rich dark chocolate 100% recycled Kraft gift box topped with eco-friendly seafoam raffia ribbon and gift card with your personal message.
To gift box an item select the gift box option on the item's order page. When you Check Out enter your gift message and any special instructions you have.
If you enter a gift message we will provide a gift card with your message for your recipient at no extra charge.
A special gift order packing slip is used for gifts which does not include the price of the items. If the recipient needs to return an item we will send them a gift certificate for the amount of the return.
If you would like us to place multiple items in a single gift box, select the gift box option on the items you would like gift boxed and then provide instructions on the Check Out page on which items you would like boxed together (we will adjust your order and only charge for gift boxes used). Feel free to call and tell us any other special instructions.
30 Day Return Policy
If you received a damaged or defective product, please return the product with a copy of the packing slip to Natural Luxe, 5733 Connor Blvd, Charlotte NC 28226. Please write the reason for the return on the packing slip. You will receive a refund for the product and shipping return costs to your credit card, and/or process an exchange if necessary.
We are committed to providing an exceptional shopping experience. If you would like to return your product for any reason other than a defect or damage, please do so within 30 days of receipt. Simply send the unused product to Natural Luxe, 5733 Connor Blvd, Charlotte NC 28226.
Once we receive your returned product in unused condition, we will refund the original purchase price back to your credit card.
No returns will be accepted after 30 days.
Order Inquiry Should you have questions about your order, billing or delivery, please email us at info@naturalluxe.com. Include your name, address and order number.
Frequently Asked Questions:
How can I make a change or cancel my order?
To cancel or change an order please contact us. Please note Natural Luxe cannot cancel or change an order for any items after the item has been picked for shipping.
How are shipping charges determined?
Shipping charges are based on the combined weight of all items selected. The shipping charge will appear on your order confirmation page during the check out process.
When should a refund appear on my statement?
Please allow one billing cycle for a credit card refund to appear on your statement.
What is the difference between essential oils and fragrances? People often refer to essential oils and fragrances interchangeably, but some important differences distinguish them from each other. Essential oils are natural chemicals that are extracted from the leaves, flowers, stems, roots or bark of plants. They are not true oils, but are the aromatic and volatile essences derived from botanicals. Fragrance oils (also called perfume oils) are usually synthetic; chemists analyze the plants’ components and reproduce their chemical compositions. Our current line of soy candles uses frangrances.
March 23, 2009
Natural Luxe Privacy Policy
At Natural Luxe we value your privacy. From time to time we may send you special offers or new product announcements, however you are welcome to opt out and will be removed permanently if you choose to do so.
We use the latest SSL encryption technology to secure your order and personal information. We are hosted by Yahoo Stores and therefore offer the most advanced security precautions for ordering online. Credit card information is only transmitted securely to our secure servers and is not stored on our servers.
To better protect your privacy the following notice explains the information we collect and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from Natural Luxe customers:
Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information
Please contact us at info@naturalluxe.com with any questions or concerns
Thank you for shopping at Natural Luxe!
Natural Luxe is an eco-chic boutique carrying a large selection of eco-friendly jewelry, organic cotton t-shirts, natural body care, organic cotton baby clothes, recycled handbags, soy candles and sustainable gifts. We are proud to offer products from baby soy organic baby clothing, the bubble roome natural bath products, mar y sol fair trade clutches, english retreads recycled rubber handbags, mudlark stationery recycled notecards,ella vickers recycled sailcloth tote bags,little twig natural baby products and many more!
